Stairlift Reviews

Strong points:

I like the price of Handicare compared to another provider so I purchased from them. Their sales rep was very nice, informative, and helpful. He took his time to explain and went all out his way, so we really appreciated that and he was more impressive than the rep from another provider. That same guy took care of the installation. He showed us how to use the stairlift, made sure that we use a safety belt. He also showed us the paperwork in case we wanted a tax return. We felt like he had our best interest in mind and we were grateful for his service. If ever we wanted to take the stairlift out or move it or give it back, they can help us do all of them. I love it. I could just sit in the chair and press the button to go up, and I don’t have to worry about taking up the flight. Overall, they were very good. When we asked for assistance, they came and did the job right away.

Strong points:

Our experience with Handicare Stairlifts has been very good and very efficient. It was the most accessible from where we live at the time that we got it and the rep who assisted us with our purchase was fabulous. He was very personable and very knowledgeable, and answered all our questions. He did not try to push for us to get it. He just explained the different options and was very helpful. He was very clear about the warranties as well. He also told us that we can remove it if we ever sell the house and take it with us which was a revelation that I hadn't even thought about.When the chair tilted when my husband tried to get out of it a couple of days ago, Handicare sent someone out this morning and he knew exactly what the problem was. It had something to do with a bolt and he fixed it immediately. He came early and was efficient. Handicare has made my husband's life a lot more enjoyable. The stairlift is convenient for him. It gets him up to our second floor without him struggling up the stairs, which was becoming harder and harder for him.

Strong points:

I did a search for stair lifts and I like Handicare Stairlifts' price and the lack of negative comments and rip-off so we went with them. We had several companies who gave us a call and tried the hard sell on us even though we told them we weren't interested. We compared what was offered by different companies and Handicare was by far, the most reasonable, not only on price but also in their presentation of the material. Also, our interaction with their reps has been a very good experience.Their installation team was fine. However, there’s a two or three inch gap between the lift installed and the wall going up the stairs. My wife thought that it should have been a bit closer but I don't blame them because they asked me whether that was okay for me when putting it in and I said it's okay. But she would have liked it to have been a few inches closer to give us more room on the stairs. Nevertheless, it looks good and it operates very well. I've used it quite often since it was installed and it's a good system. Overall, it was a very pleasant experience and I appreciated their professionalism.

Strong points:

fine. Quick correct service

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Just worked everything cleaned up

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Very good experience fast delivery

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If you're bad, it's a big outcome that I see now with my husband

Strong points:

After a minor failure after a call, the same afternoon, everything works properly and I am extremely pleased with my stairlift. Unfortunately, the mechanic who initially created him did damage the stairs.

Strong points:

Nice

Strong points:

My experience with Handicare is very good, a company that listens to the customer.

Strong points:

It's very tight, but I'm fine, I'm coming up and down

Strong points:

It was fast and top arranged. The mechanic supplies timber

Strong points:

The company is extremely friendly and is thinking of the possibilities.

Strong points:

My grandmother is very happy with her lift, which was placed by a friendly and knowledgeable mechanic.

Strong points:

When we called Handicare, their people came the next day to talk and it didn’t take long at all. Their installers were very quick and they cleaned up after themselves. They talked to my son about how to operate it. The sales rep also came back and worked with me afterwards because I felt panicky when I was on the stairlift. He was a great help to me. I feel much safer and I’m no longer panicky on it. I was having difficulty on the steps, but now the stairlift helps me stay in my own home.

Strong points:

I liked the people that I was dealing with at Handicare. Everybody was so helpful. The men that put the stairlift in were nice and there wasn’t a thing laying around anywhere. The stairlift ride is very smooth and my husband loves it. We’re very pleased with it and would recommend it to any of my friends.

Strong points:

Handicare's product and service were great. The only negative thing is that they try and sell you on service for the chair as soon as you get it. If it costs $3,000, I sure as hell don't think I should be having service for my chair for a year. But in the line of chairs, it was a reasonable price comparatively. The people were also very nice and came quickly. Same person that I talked to was the same person that put it in and there's not a lot of mess to make.It has also helped us quite a bit and we love it. It's worth every penny and I'm surprised at how safe it is for an older person. However, the seat belt is small and not easy to use for older people that don't have good dexterity in their fingers. There should be some kind of latch for people with arthritis because my mother cannot do it and I don't let her use it without me there. We practiced and we tried but we could not get it to go. So it's nice looking and it works if you have the dexterity to push the button but maybe they could tweak that.

Strong points:

After six months of use in our rowing association KR ZV Het Spaarne, we are not entirely satisfied with the way the stairlift is mounted. With a slight adjustment, the lift would be safer user-friendly and easier to charge.

Strong points:

Care has been taken.