Stairlift Reviews

Strong points:

Worked very well and cleanly.

Strong points:

I am very satisfied with the 2 men. Excellent work delivered.

Strong points:

Excellent advice and placement. Good explanation after platasing about the operation of the stairlift.

Strong points:

We have elderly people living with us and they needed the lift. We got feedback online and from some other people that had bought stairlifts. It seems like Handicare's reputation and quality was better than some of the other ones out there. The rep I dealt with was excellent as far as explaining to us what it was, what we are getting and what was involved. We have a turned staircase in the house so the stairlifts are required to be ordered. He had recommended that he could put a straight line in for us while the other one was on order so we get us at least most of the stairs down. He even did that while we were waiting for the custom built ones and it took six weeks to get it. He always gets back to me and kept me posted on what was happening. He represented well and did a good job.The installer did a professional job and the installation looks fine. The stairlift looks well-built and I'll be very happy if a year from now it's still doing the same thing. In terms of the cost in relation to the quality, it is very competitive. We had it for two weeks and so far it seems to do the job. We’ve been very happy so far and I would tell a friend not to hesitate to use Handicare.

Strong points:

When I purchased Handicare Stairlift for my mother-in-law, I relied on the choice of the dealer. This unit had a cogwheel drive versus cable. The installers had some difficulties and had to call tech support. It took a lot longer to put in than anticipated. The unit malfunctioned and it was enough of a catastrophe that they had to replace the whole mechanism over. The quality control should have known there was something wrong with it ahead of time 'cause it wasn't that complicated to install it.The installers had to come back to replace the chair and they demonstrated it to my mother-in-law. She's taken a little bit used to it. Not because it’s hard to use, it’s just that some are reluctant to jump on it when they’ve been using the stairs all their life. The chair looks goods and works good now. So I'm happy. The unit is a straight stairlift and it sits and functions well. It may be a little slower than I would have thought it could be, but it's smooth. The Handicare Stairlift has good value.

Strong points:

Excellent stairlift mechanic Friendly very competent and fast. In his work precise and neat works fast and very clean. Even completely sucked. Explanation and helpful top. Keep this employee in value and in service

Strong points:

Excellent

Strong points:

The elevator is expertly installed with maybe a small software error is worked on equal So all is well.

Strong points:

So good

Strong points:

The mechanic has come over well. Has worked quietly.

Strong points:

Experience with employees fine

Strong points:

Good

Strong points:

Good cooperation helped with tender. Stairlift neatly laid out. Error with the chair quickly recovered.

Strong points:

Good preparation thereby mounting without problems. Good craftsmanship.

Strong points:

Customer-friendly appointments come after super fast service

Strong points:

Very good

Strong points:

I needed help getting up the stairs, and the occupational therapist that I was working with at that time recommended Handicare Stairlifts. I talked to the reps and they seemed reasonable and could meet my needs pretty quickly. The straight stairlift that I got is as compacted as I imagined it should be, and it fits fine inside of the stairwell. We had to decide whether or not to take the rails on both sides of the stairs, and we decided to take one rail out so we could put the stairlift closer to the wall. But I still want to install a rail that's more pressed to the wall behind that, so that we could still have rails on both sides. The quality of the stairlift is okay, the ride is pretty good and I feel safe enough. I'm also not falling down the stairs anymore, which is its major feature. However, I was a little concerned at first because our stairlift is quiet going down but coming up, where it's more underloaded, it hums a little more. The stairlift that we tried out in the store was a little quieter going up. I had the technicians come out to look at my stairlift, but they didn't think anything was wrong or unusual. They just put a bit more lubricant on it to make sure the noise is bearable. The model that we got has the post of the seat on one side, and it extends out over the seat. I'm a little worried that it will sag at the end of that seat, but it hasn't so far. That model was also the more inexpensive version. They didn’t have another option and I didn't want to wait, so it was the one we had to choose. The Handicare stairlift has been worth a peace of mind and I would recommend them.

Strong points:

I needed help getting up the stairs, and the occupational therapist that I was working with at that time recommended Handicare Stairlifts. I talked to the reps and they seemed reasonable and could meet my needs pretty quickly. The straight stairlift that I got is as compacted as I imagined it should be, and it fits fine inside of the stairwell. We had to decide whether or not to take the rails on both sides of the stairs, and we decided to take one rail out so we could put the stairlift closer to the wall. But I still want to install a rail that's more pressed to the wall behind that, so that we could still have rails on both sides. The quality of the stairlift is okay, the ride is pretty good and I feel safe enough. I'm also not falling down the stairs anymore, which is its major feature. However, I was a little concerned at first because our stairlift is quiet going down but coming up, where it's more underloaded, it hums a little more. The stairlift that we tried out in the store was a little quieter going up. I had the technicians come out to look at my stairlift, but they didn't think anything was wrong or unusual. They just put a bit more lubricant on it to make sure the noise is bearable. The model that we got has the post of the seat on one side, and it extends out over the seat. I'm a little worried that it will sag at the end of that seat, but it hasn't so far. That model was also the more inexpensive version. They didn’t have another option and I didn't want to wait, so it was the one we had to choose. The Handicare stairlift has been worth a peace of mind and I would recommend them.